Implementation Consultant
Lead the implementation of NextGen EHR & EPM at TempDev's clients by assisting with project management, workflow analysis, training, and go-live support.
What's the opportunity?
A TempDev Implementation Consultant assists in the rolling out of NextGen EHR and EPM projects and may be involved in one or more capacities including: project management, training, support for system implementation, project coordination, application configuration, workflow re-engineering, change management, and go-live support.
What will I be doing?
Develop implementation assessment and project plan
Document current and proposed clinical workflows
Analyze, evaluate and make recommendations for options in the use of NextGen EHR, EPM and ancillary products.
Effectively educate and guide end-users and IT team members in software functionality and configurations.
Facilitate the management of user expectations.
Complete follow-up analysis to ensure software used effectively.
Support all users of application systems, timely implementation of an ongoing maintenance of applications, and provide the opportunity for enhanced user productivity.
Provide post go-live support to ensure end-user satisfaction.
Work with project leadership and end-users to develop and complete implementation project tasks and deliver training courses.
Timely communication and escalation of issues both to internal leadership and external client.
What skills do I need?
Minimum of 3 years in NextGen EPM or EHR.
Ability to maintain a high level of organization and successfully prioritize demands from multiple clients.
Detailed knowledge of quality programs such as MIPS & HEDIS is a plus.
Creativity and analytical ability to solve problems in a variety of client situations, roles and environments.
Clear, concise communication skills.
Commitment to excellent customer service.
Experience with Microsoft Excel, PowerPoint, Project, Visio and Word.
NextGen NCP is a plus.
Benefits
Competitive salary.
Work from home with flexible working hours.
Peace of mind with health, vision, and dental insurance for you and your dependents.
Paid time off, holiday, and parental leave to let you spend valuable time with your loved ones.